Shipping policy
Processing Time
All orders are carefully prepared before shipment. Each bundle is individually inspected, hand-washed, and conditioned prior to packaging to ensure it arrives ready for installation.
Please allow 1–2 business days for order processing before your package ships. Processing times may be extended during sales, holidays, or periods of high order volume.
Shipping
Once your order has been processed, you will receive a confirmation email with tracking information.
Estimated delivery times:
- Standard Shipping: 2–7 business days
- Express Shipping: 1–3 business days
Please note that shipping estimates begin after your order has been processed.
Shipping Delays
Slayed Luxe Hair is not responsible for shipping delays caused by the carrier, severe weather, holidays, or other circumstances outside of our control. Once your package has been transferred to the shipping carrier, delivery is the carrier’s responsibility.
Incorrect Shipping Information
Customers are responsible for providing an accurate shipping address at checkout. Slayed Luxe Hair is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
Once a package has been marked as delivered by the shipping carrier, Slayed Luxe Hair is not responsible for lost or stolen packages. If you believe your package has been lost, please contact the shipping carrier directly to initiate a claim.
Questions
If you have any questions regarding your order, please contact us before placing your purchase or as soon as possible after ordering.