Refund policy

Due to the hygienic nature of raw human hair extensions, all sales are final.

To protect the health and safety of our customers and maintain the integrity of our products, we do not accept returns, refunds, or exchanges on any hair that has been:

  • Opened or removed from its original packaging
  • Handled by the customer or a third-party stylist
  • Washed, conditioned, brushed, combed, or styled
  • Installed or worn
  • Colored, bleached, chemically treated, or altered in any way

Once a package has been opened or handled, we can no longer verify what products, tools, or treatments have been used on the hair. For this reason, opened hair products cannot be returned or resold.

If you believe you received the incorrect item or your order arrived damaged, please contact us within 48 hours of delivery with clear photos and videos  so we can review your claim.

Slayed Luxe Hair reserves the right to deny any return or refund request that does not comply with this policy.